In this agreement ‘we, our, us, Sport Systems’ refers to Sport Systems Ltd.
Sport Systems Terms & Conditions
Under the Consumer Protection (Distance Selling) Regulations 2000, we are not obliged to give refunds as we fall within the part-exempt distance contracts. Therefore entry fees are nonrefundable other than in exceptional circumstances. If you register other participants on their behalf, you have done so with their permission and their acceptance of the terms and conditions. When Sport Systems sells an entry on behalf of a race, or event, it is done on a NO REFUND basis. If an individual event has terms and conditions that differ from these, then they will be listed via that event’s own website and/or the Sport Systems web page relevant to that event.
Why an event can’t refund
Did you know that anything between 10% and 25% of entrants choose not to turn up on race day? If an event had to make refunds to all these entrants budgeting would be impossible and most, if not all, events would not take place.For most races your entry fee is invested in the cost of staging the event and frequently there is a donation to a charity or good cause. Costs of staging the event cover the main costs to contractors,suppliers, administration, etc. that are already committed by the event well before race day. From the moment you enter, the organisers start to incur administration costs and banking charges,simply by processing your entry and accepting the payment. They would also incur further charges in administering cancellations and additional banking changes for processing refund payments.
Number Swaps
If you have entered an event but are unable to participate, some races allow number swaps, but there is a strict procedure to follow. You can make enquiries about this by emailingenquiries@sportsystems.co.uk. For health and safety reasons you must not in any circumstances give your race number to anyone else unless the number swap procedure has been correctly followed.
Secure Payment
We use WorldPay to process all credit/debit card payments. We are PCI DSS compliant and have met the PCI data security requirements by passing a SecurityMetrics® SiteCertification vulnerability scan. www.sportsystems.co.uk is tested quarterly to ensure that high security standards are maintained, which significantly reduces the risk that this site will be compromised and credit card or other sensitive data will be stolen or misused. We are registered under the Data Protection Act and our registration number is: Z8181502
How information about you will be used
The personal information gathered by Sport Systems when you place your order will only be used forthe purpose of administering the event. This could be by Sport Systems, the race organisers, or any appointed third party, such as an official photographer, or a different race timer. Certain details such as your name, age and running club, but not contact data, may appear on various results websites,results emails, text messages and could even appear in newspapers. We may also use your details tokeep you informed about future events, unless you have ticked the box in the “Submit Entry”section, to opt out of receiving news of offers and forthcoming events, with which Sport Systems is involved.
Medical Information
By entering the event you grant irrevocable permission for us to pass on any medical details you have given to the medical teams operating on the day of the event.Sport Systems Limited, Regency House, 61 Walton Street, Walton on the Hill, Tadworth, Surrey KT207RZ. Tel: 01737 814 844. Email: enquiries@sportsystems.co.uk. VAT registration no. 052 8600 35.Company registered in England – no. 3021175.